TY - BOOK AU - Fruehling,Rosemary T. AU - Oldham,N.M. TI - Write to the point : letters, memos and reports that get results SN - 0071139419 : U1 - 808.042 PY - 1988/// CY - New York PB - McGraw-Hill KW - Business letters KW - Letter-writing; Report writing N2 - Business ER -