TY  - BOOK
AU  - Davidson,Jeff
TI  - The complete idiot's guide to assertiveness
SN  - 8120314115 :
U1  - 658.85 
PY  - 1997///
CY  - New Delhi
PB  - Prentice-Hall of India
KW  - Assertiveness
KW  - Client; Customer
N2  - Business
ER  -