TY  - BOOK
AU  - Juran,Joseph M.
AU  - Godfrey,A.Blanton
TI  - Juran's quality handbook
SN  - 0071165398 :
U1  - 658.562 
PY  - 1999///
CY  - New York
PB  - McGraw-Hill
KW  - Quality control - Handbook
KW  - Process management; Benchmarking; Strategic deployment; Total quality management
N2  - Business
ER  -