TY  - BOOK
AU  - Haksever,Cengiz
AU  - Render,Barry
AU  - Russell,Roberta S.
AU  - Murdick,Robert G.
TI  - Service management and operations
SN  - 8-29700271 :
U1  - 658.8 19
PY  - 2000///
CY  - Delhi
PB  - Pearson Education (Singapore)
KW  - Service management
KW  - Spines
KW  - Service operations; Human resource management; Project management
N2  - Business
ER  -