TY  - BOOK
AU  - Lundin,William
AU  - Lundin,Kathleen
TI  - Working with difficult people
T2  - Work smart series
SN  - 0814478387
U1  - 658.13 
PY  - 1995///
CY  - New York
PB  - American Management Association
KW  - Conflict management
KW  - Interpersonal relations
N2  - Business
ER  -