TY  - BOOK
AU  - Deming,W.Edwards
TI  - Out of the crisis
SN  - 0262541157 :
U1  - 658 19
PY  - 1986///
CY  - Cambridge, Mass
PB  - MIT Press
KW  - Management
KW  - Spines
KW  - Service organization; Consumer
KW  - United States; Japan
N2  - Business
ER  -