TY  - BOOK
AU  - Wacker,MAry B.
AU  - Silverman,Lori L.
TI  - Stories trainers tell : 55 ready-to-use stories to make training stick
SN  - 078796436041966bTk.
U1  - 658.312404 19
PY  - 2003///
CY  - New York
PB  - Jossey-Bass / Pfeiffer
KW  - Training
KW  - Spines
KW  - Storytelling; Employees; Learning; Customer service; Coaching; Teamwork; Collaboration
N2  - Business
ER  -