TY  - BOOK
AU  - Engel,Beverly
TI  - The power of apology : healing steps to transform all your relationships
SN  - 0471218928
U1  - 158.2 19
PY  - 2001///
CY  - New York
PB  - John Wiley and Sons
KW  - Apologizing
KW  - Spines
KW  - Interpersonal relations
N2  - Science General
ER  -