TY  - BOOK
AU  - Rampersad,Hurbert K.
TI  - Managing total quality : enhancing personal and company value
SN  - 0070585377 :
U1  - 658.4013 
PY  - 2005///
CY  - New Delhi
PB  - Tata McGraw-Hill
KW  - Managing total quality
KW  - Total quality management; Tools and techniques; Improvement process; Organizational culture
N2  - Business
ER  -