TY - BOOK AU - Slaikeu,Karl A. AU - Hasson,Ralph H. AU - Forsyth,Patrick TI - Conflict management system : controlling the costs of conflict:how to design a system for your organization; training and development:introduction to expressexec SN - 0471402257 U1 - 658.4053 PY - 2002/// CY - New York PB - John Wiley KW - Conflict management KW - Cost; Prevention; Intervention; Negotiating; E-dimention; Global dimention N2 - Business ER -