TY  - BOOK
AU  - Robertson,Kelley
TI  - Stop,ask, and listen : how to welcome your customer and increase your sales
SN  - 033393850X :
U1  - 658.81 
PY  - 2002///
CY  - New Delhi
PB  - Macmillan India
KW  - Selling
KW  - Customer; Product
N2  - Business
ER  -