TY - BOOK AU - Galvin,Kathleen M. AU - Terrell,Jane TI - Communication works! : communication applications in the workplace SN - 0658002996 U1 - 372.6 PY - 2001/// CY - Illinois,USA PB - National Textbook KW - Communication works KW - Verbal communication; Nonverbal communication; Listening; Interpersonal communication; Interviewing for a job; Team communication; Conflict management N2 - Communication ER -