TY - BOOK AU - Zikmund,William G. TI - Business Research Methods SN - 8131500292 : U1 - 658.0072 PY - 2003/// CY - Australia PB - Thomson KW - Business research methods KW - Business research; Information systems; Knowledge management; Research process; Research methods; Sampling; Observation metods; Attitude measurement; Questionnaire design; Data analysis N2 - Business ER -