TY  - BOOK
AU  - Balachandran,S.
TI  - Customer driven services management
SN  - 0761932550 :
U1  - 658.8 19
PY  - 2004///
CY  - New Delhi
PB  - Response Book
KW  - Customer service; Management
KW  - Spines
KW  - Customer driven Management; Indian customer Service; Customer service
N2  - Business
ER  -