TY  - BOOK
AU  - Futrell,Charles M.
TI  - ABC's of relationship selling
T2  - Irwin series in marketing
SN  - 0256201986
U1  - 658.85 
PY  - 1997///
CY  - Chicago
PB  - Irwin
KW  - Selling
KW  - Communication; Customer; Product; Retail selling; Business; Nonprofit selling
N2  - Business
ER  -