TY  - BOOK
AU  - Barnard,William
AU  - Wallace,Thomas F.
TI  - The innovation edge : creating strategic breakthroughs using the voice of the customer
T2  - Executive breakthrough series
SN  - 0939246414
U1  - 658.8105 
PY  - 1994///
CY  - Essex Junction, VT
PB  - Omneo
KW  - Customer
KW  - Sales force; Sales strategy
N2  - Business
ER  -