TY  - BOOK
AU  - Daetz,Doug
AU  - Barnard,Bill
AU  - Norman,Rick
TI  - Customer integration : the quality function deployment (QFD) leader's guide for decision making
SN  - 0471132772
U1  - 658.812 
PY  - 1995///
CY  - New York
PB  - John Wiley
KW  - Customer
KW  - Leadership; Market research; Project management
N2  - Business
ER  -