TY - BOOK AU - Labovitz,George AU - Chang,Yu Sang AU - Rosansky,Victor TI - Making quality work : a leadership guide for the results-driven manager SN - 047113211X U1 - 658.4092 PY - 1992/// CY - New York PB - John Wiley KW - Leadership KW - Quality work; Customer N2 - Business ER -