TY - BOOK AU - Cole,William E. AU - Mogab,John W. TI - The economics of total quality management : clashing paradigms in the global market T2 - Dimensions in total quality SN - 1557865043 : U1 - 658.4013 PY - 1995/// CY - Cambridge, Mass. PB - Blackwell Business KW - Total quality management KW - Economics; Global market; Human resources; Capital investment; Productivity; Cost; Customer value; Demand N2 - Business ER -