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1.	Image from Amazon.com	Value-added public relations : the secret weapon of integrated marketing / Thomas L. Harris by Harris, Thomas L Edition: 1st ed. Material type: Text Publication details: Lincolnwood, Ill. : NTC Business Books, 2000 Availability: Items available for loan: CIU Library (1)Call number: 659.2 H313v 2000. Place hold Save to lists Add to cart (remove)
2.		Stories trainers tell : 55 ready-to-use stories to make training stick / MAry B. Wacker, Lori L. Silverman by Wacker, MAry B Silverman, Lori L Edition: 1st ed. Material type: Text Publication details: New York : Jossey-Bass / Pfeiffer, 2003 Availability: Items available for loan: CIU Library (1)Call number: 658.312404 W115s. Lists: Training and Development. Place hold Save to lists Add to cart (remove)
3.	Image from Amazon.com	The Nordstrom way : the inside story of America's \ 1 customer service company / Robert Spector, Patrick D. McCarthy by Spector, Robert McCarthy, Patrick D Edition: 1st ed. Material type: Text Publication details: New York : John Wiley, 1995 Availability: Items available for loan: CIU Library (1)Call number: 658.800973 S742n 1995. Place hold Save to lists Add to cart (remove)
4.	Image from Amazon.com	Measuring customer satisfaction / Richard F. Gerson by Gerson, Richard F Edition: 1st ed. Material type: Text Publication details: London : Kogan Page, 1993 Availability: Items available for loan: CIU Library (1)Call number: 658.812 G382m 1993. Place hold Save to lists Add to cart (remove)
5.	Image from Amazon.com	Marketing sales and customer services : understanding the theory and practice of selling through service / Charley Watkins by Watkins, Charley Edition: 1st ed. Material type: Text Publication details: Delhi : A.I.T.B.S. Publishers, 2002 Availability: Items available for loan: CIU Library (1)Call number: 658.8 W353m 2002. Place hold Save to lists Add to cart (remove)
6.	Image from Amazon.com	Marketing plans : how to prepare them, how to use them / Malcolm McDonald by McDonald, Malcolm Series: Edition: 4th Material type: Text Publication details: New Delhi : Viva Books, 1999 Availability: Items available for loan: CIU Library (1)Call number: 658.802 M135m 1999. Place hold Save to lists Add to cart (remove)
7.	Image from Amazon.com	Marketing management handbook Edition: 1st ed. Material type: Text Publication details: New Delhi : Global Books Subscription Services, 1998 Availability: Items available for loan: CIU Library (1)Call number: 658.8 M345 1998. Place hold Save to lists Add to cart (remove)
8.	Image from Amazon.com	Managing the future : unlocking 10 of the best management books / Vic Zbar by Zbar, Vic Edition: 1st ed. Material type: Text Publication details: hyderabad : Universities Press (India), 1999 Availability: Items available for loan: CIU Library (1)Call number: 658 Z39m 1999. Place hold Save to lists Add to cart (remove)
9.	Image from Amazon.com	Managing customer service / Jenny Hayes, Frances Dredge by Hayes, Jenny Dredge, Frances Edition: 1st ed. Material type: Text Publication details: England : Gower, 1998 Availability: Items available for loan: CIU Library (1)Call number: 658.812 H417m. Place hold Save to lists Add to cart (remove)
10.	Image from Amazon.com	Global logistics management : a competitive advantage for the new millennium / Kent N. Gourdin by Gourdin, Kent N Edition: 1st ed. Material type: Text Publication details: Malden, MA : Blackwell Publishers, 2001 Availability: Items available for loan: CIU Library (1)Call number: 658.5 G714g 2001. Place hold Save to lists Add to cart (remove)
11.	Image from Amazon.com	English for business : marketing / Benedict Kruse, Bettijune Kruse by Kruse, Benedict Kruse, Bettijune Edition: 1st ed. Material type: Text Publication details: New York : McGraw-Hill, 1976 Availability: Not available: CIU Library: Checked out (1). Lists: Books on ELT, Language & Literature. Place hold Save to lists Add to cart (remove)
12.	Image from Amazon.com	Customer service : skills and concepts for success / Robert W. Lucas by Lucas, Robert W Edition: 2nd Material type: Text Publication details: New York : Glencoe / McGraw-Hill, 2002 Availability: Items available for loan: CIU Library (1)Call number: 658.812 L933c. Not available: CIU Library: Checked out (1). Place hold Save to lists Add to cart (remove)
13.	Image from Amazon.com	Customer service on the internet : building relationships, increasing loyalty, and staying competitive / Jim Sterne by Sterne, Jim Edition: 2nd Material type: Text Publication details: New York : John Wiley, 2000 Availability: Items available for loan: CIU Library (1)Call number: 658.8120285 S839c. Place hold Save to lists Add to cart (remove)
14.	Image from Amazon.com	Customer Service for Dummies / by Leland, Karen : Bailey, Keith Edition: 3rd ed. Material type: Text Publication details: USA: Wiley, 2006 Availability: Items available for loan: CIU Library (1)Call number: 658.812 L537c 2006. Place hold Save to lists Add to cart (remove)
15.	Image from Amazon.com	Customer driven services management / Balachandran, S. by Balachandran, S Edition: 2nd ed. Material type: Text Publication details: New Delhi : Response Book, 2004 Availability: Items available for loan: CIU Library (1)Call number: 658.8 B171c. Place hold Save to lists Add to cart (remove)
16.	Image from Amazon.com	Basic marketing : a global managerial approach / William D. Perreault, E. Jerome McCarthy by Perreault, William D McCarthy, E. Jerome Series: Edition: 12th Material type: Text Publication details: Boston : Irwin/McGraw-Hill, 1996 Availability: Not available: CIU Library: Checked out (1). Place hold Save to lists Add to cart (remove)
17.	Image from Amazon.com	The bank credit card business Edition: 1st ed. Material type: Text Publication details: New Delhi : MacMillan, 1996 Availability: Items available for loan: CIU Library (1)Call number: 332.765 I13b. Place hold Save to lists Add to cart (remove)