The customer-centered enterprise : how IBM and other world-class companies achieve extraordinary results by putting customers first / Harvey Thompson
Material type:
TextPublication details: New York : McGraw-Hill, 2000.Edition: 1st edDescription: xv,247p. : illISBN: - 0071352104
- 658.812 19
| Item type | Current library | Call number | Copy number | Status | Barcode | |
|---|---|---|---|---|---|---|
| CIU Library | CIU Library General Stacks | 658.812 T468c (Browse shelf(Opens below)) | 1 | Available | 004844 |
Business
2004-05-24
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