Customer service on the internet : building relationships, increasing loyalty, and staying competitive / Jim Sterne

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Material type: Text

TextPublication details: New York : John Wiley, 2000.Edition: 2ndDescription: xvi,351p. : illISBN:

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Subject: Business

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Item type	Current library	Call number	Copy number	Status	Barcode
CIU Library	CIU Library General Stacks	658.8120285 S839c (Browse shelf(Opens below))	1	Available	004838

Business

2004-05-25

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