CIU Library and Learning Resources Centre (LLRC)

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Services marketing : people, technology, strategy / Christopher Lovelock by
Edition: 4th
Material type: Text Text
Publication details: Delhi : Addison Wesley Longman, 2001
Availability: Items available for loan: CIU Library (3)Call number: 658.8 L899s 2001, ...

2.
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Services management and marketing : a customer relationship management approach / Christian Gronroos by
Edition: 2nd
Material type: Text Text
Publication details: Chichester : John Wiley, 2000
Availability: Items available for loan: CIU Library (3)Call number: 658.8 G876s 2000, ...

3.
Service management and operations / Cengiz Haksever, Barry Render, Roberta S. Russell, Robert G. Murdick by
Edition: 2nd
Material type: Text Text
Publication details: Delhi : Pearson Education (Singapore), 2000
Availability: Items available for loan: CIU Library (1)Call number: 658.8 H156s.

4.
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Microsoft SQL server 2000 operations : patterns and practices
Edition: 1st ed.
Material type: Text Text
Publication details: New Delhi : Prentice-Hall of India, 2002
Availability: Items available for loan: CIU Library (1)Call number: 005.71369 M619m 2002.

5.
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Customer driven services management / Balachandran, S. by
Edition: 2nd ed.
Material type: Text Text
Publication details: New Delhi : Response Book, 2004
Availability: Items available for loan: CIU Library (1)Call number: 658.8 B171c.

6.
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Civil Service Management in Bangladesh:an agenda for policy reform / A M M Shawkat Ali by
Edition: 1st Ed.
Material type: Text Text
Publication details: Dhaka : University Press Ltd., 2007
Availability: Items available for loan: CIU Library (1)Call number: 352.635492 A398c.

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