The customer-centered enterprise : how IBM and other world-class companies achieve extraordinary results by putting customers first / Harvey Thompson.

By:

Material type: Text

TextPublication details: New York : McGraw-Hill, c2000.Description: xv, 247 p. : illISBN:

Subject(s):

DDC classification:

Online resources:

Tags from this library: No tags from this library for this title. Log in to add tags.

Average rating: 0.0 (0 votes)

Holdings
Item type	Current library	Call number	Copy number	Status	Barcode
CIU Library	CIU Library General Stacks	658.812 T468c 2000 (Browse shelf(Opens below))	1	Available	011678

Includes index.

There are no comments on this title.

to post a comment.

CIU Library and Learning Resources Centre (LLRC)