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1.	Image from Amazon.com	Services martketing : integrating customer focus across the firm / Valarie A. Zeithaml, Mary Jo Bitner by Zeithaml, Valarie A Bitner, Mary Jo Series: Edition: 2nd Material type: Text Publication details: New Delhi : Tata/McGraw-Hill, 2001 Availability: Not available: CIU Library: Lost (1). Save to lists Add to cart (remove)
2.	Image from Amazon.com	Services marketing : integrating customer focus across the firm / Valarie A. Zeithaml, Mary Jo Bitner by Zeithaml, Valarie A Bitner, Mary Jo Series: Edition: 2nd Material type: Text Publication details: Boston : Irwin/McGraw-Hill, 2000 Availability: Not available: CIU Library: Checked out (2). Place hold Save to lists Add to cart (remove)
3.	Image from Amazon.com	Services marketing : integrating customer focus across the firm / Valarie A. Zeithmal, Mary Jo Bitner by Zeithmal, Valarie A Bitner, Mary Jo Edition: 3rd Material type: Text Publication details: New Delhi : Tata McGraw-Hill Publishing, 2003 Availability: Items available for loan: CIU Library (2)Call number: 658.8 Z48s 2003, ... Place hold Save to lists Add to cart (remove)