| 000 | 00648nam a2200217 a 4500 | ||
|---|---|---|---|
| 999 |
_c1668 _d1668 |
||
| 020 | _a8174460047 : | ||
| 082 | 0 | 4 | _a658 |
| 100 | 1 |
_aHopson, Barrie _915781 |
|
| 245 | 0 | 0 |
_a12 steps to success through service / _cBarrie Hopson, Mike Scally |
| 250 | _a1st ed. | ||
| 260 |
_aNew Delhi : _bExcel Books, _c1994. |
||
| 300 |
_a180p. : _bill |
||
| 520 | 0 | _aBusiness | |
| 650 | 1 | 7 |
_aService _925002 |
| 650 | 2 | 7 |
_aBusiness; Customers; Service program; Service society _925003 |
| 700 | 1 |
_aScally, Mike _925004 |
|
| 942 | _cBK | ||