| 000 | 00752nam a2200205 a 4500 | ||
|---|---|---|---|
| 999 |
_c2393 _d2393 |
||
| 020 | _a0852975112 : | ||
| 082 | 0 | 4 | _a658.8 |
| 100 | 1 |
_aWatkins, Charley _918531 |
|
| 245 | 0 | 0 |
_aMarketing sales and customer services : understanding the theory and practice of selling through service / _cCharley Watkins |
| 250 | _a1st ed. | ||
| 260 |
_aDelhi : _bA.I.T.B.S. Publishers, _c2002. |
||
| 300 |
_ax,348p. : _bill. |
||
| 520 | 0 | _aBusiness | |
| 650 | 1 | 7 |
_aMarketing _918532 |
| 650 | 2 | 7 |
_aSales; Customer service; Marketing mix; Market research; Personal services; Communications; Evaluating; Monitoring _918533 |
| 942 | _cBK | ||