000 00593nam a2200217 a 4500
999 _c2873
_d2873
020 _a0749411392
082 0 4 _a658.834
245 0 0 _aCreating customer loyalty
250 _a1st ed.
260 _aLondon :
_bKogan Page,
_c1993.
300 _a109p. :
_bill
490 1 _aManagement action guides series
520 0 _aBusiness
650 1 7 _aCustomer loyalty
_920521
650 2 7 _aProducts
_920522
942 _cBK