| 000 | 00641nam a2200205 a 4500 | ||
|---|---|---|---|
| 999 |
_c2874 _d2874 |
||
| 020 | _a0906717426 | ||
| 082 | 0 | 4 | _a651.73 |
| 100 | 1 |
_aWatson-Delestree, Anne _920544 |
|
| 245 | 0 | 0 |
_aBasic telephone training : a basic course in telephone language and skills / _cAnne Watson-Delestree |
| 250 | _a1st ed. | ||
| 260 |
_aLondon : _bLanguage Teaching Publications, _c1997. |
||
| 300 |
_a78p. : _bill |
||
| 520 | 0 | _aBusiness | |
| 650 | 1 | 7 |
_aTelephone training _920545 |
| 650 | 2 | 7 |
_aTelephone language _920546 |
| 942 | _cBK | ||