| 000 | 00647nam a2200217 a 4500 | ||
|---|---|---|---|
| 999 |
_c3759 _d3759 |
||
| 020 | _a8172249535 : | ||
| 082 | 0 | 4 | _a658.4013 |
| 100 | 1 |
_aMohanthy, R.P. _921278 |
|
| 245 | 0 | 0 |
_aTQM in the service sector / _cR.P. Mohanthy, R.R. Lakhe |
| 250 | _a1st ed. | ||
| 260 |
_aMumbai : _bJaico Publishing, _c2006. |
||
| 300 |
_a598p. : _bill. |
||
| 520 | 0 | _aBusiness | |
| 650 | 1 | 7 |
_aTQM _921276 |
| 650 | 2 | 7 |
_aService quality model; Analytical tools; Quality measurement _921279 |
| 700 | 1 |
_aLakhe, R.R. _921280 |
|
| 942 | _cBK | ||