000 00711nam a2200205 a 4500
999 _c3760
_d3760
020 _a0070585377 :
082 0 4 _a658.4013
100 1 _aRampersad, Hurbert K.
_921281
245 0 0 _aManaging total quality : enhancing personal and company value /
_cHurbert K. Rampersad
250 _a1st ed.
260 _aNew Delhi :
_bTata McGraw-Hill,
_c2005.
300 _ax,307p. :
_bill.
520 0 _aBusiness
650 1 7 _aManaging total quality
_921282
650 2 7 _aTotal quality management; Tools and techniques; Improvement process; Organizational culture
_921283
942 _cBK