| 000 | 00763nam a2200205 a 4500 | ||
|---|---|---|---|
| 999 |
_c3762 _d3762 |
||
| 020 | _a8120328213 : | ||
| 082 | 0 | 4 | _a658.4013 |
| 100 | 1 |
_aSummers, Donna C.S. _921190 |
|
| 245 | 0 | 0 |
_aQuality management : creating and sustaining organizational effectiveness / _cDonna C.S. Summers |
| 250 | _a1st ed. | ||
| 260 |
_aNew Delhi : _bPrentic-Hall 0f Insia, _c2005. |
||
| 300 |
_axii,409p. : _bill. |
||
| 520 | 0 | _aBusiness | |
| 650 | 1 | 7 |
_aQuality management _921287 |
| 650 | 2 | 7 |
_aOrganizational effectiveness; Quality systems; Strategic planning; Organizational leadership; Process management; Project management _921288 |
| 942 | _cBK | ||