| 000 | 00773nam a2200229 a 4500 | ||
|---|---|---|---|
| 999 |
_c4546 _d4546 |
||
| 020 | _a8173712182 : | ||
| 082 | 0 | 4 | _a658.3 |
| 100 | 1 |
_aMartin, David _927346 |
|
| 245 | 0 | 0 |
_aTough Talking: how to handle awkward situations / _cDavid Martin |
| 250 | _a1st ed. | ||
| 260 |
_aIndia : _bUniversity Press, _c1994. |
||
| 300 | _axiii 224p. | ||
| 520 | 0 | _aBusiness | |
| 650 | 1 | 7 |
_aBusiness; techniques; Manoeuvring warring; Tough Talking; Tough; talking _927347 |
| 650 | 2 | 7 |
_aTerrors; good corporate citizen; nuisances; Managing Media; Customer Care; Awkward attitudes; performance Problems _927348 |
| 942 | _cBK | ||