| 000 | 00682nam a2200229 a 4500 | ||
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| 008 | 110328s2004 a g 000 eng d | ||
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_a0761932550 : _cTK.640 |
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| 040 |
_aBD-DhIUB _cBD-DhIUB |
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_a658.8 _219 |
| 100 | 1 | _aBalachandran, S. | |
| 245 | 0 | 0 |
_aCustomer driven services management / _c Balachandran, S. |
| 250 | _a2nd ed. | ||
| 260 |
_aNew Delhi : _bResponse Book, _c2004. |
||
| 300 | _aXiii, 304p. | ||
| 520 | 0 | _aBusiness | |
| 556 | _a2011-11-15 | ||
| 650 | 1 | 7 |
_aCustomer service; Management _2Spines |
| 650 | 2 | 7 |
_aCustomer driven Management; Indian customer Service; Customer service _2Spines |
| 651 | 4 | _a | |
| 653 | 0 | 0 | _a |
| 999 |
_c4760 _d4760 |
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