000 | 00682nam a2200229 a 4500 | ||
---|---|---|---|
008 | 110328s2004 a g 000 eng d | ||
020 |
_a0761932550 : _cTK.640 |
||
040 |
_aBD-DhIUB _cBD-DhIUB |
||
082 | 0 | 4 |
_a658.8 _219 |
100 | 1 | _aBalachandran, S. | |
245 | 0 | 0 |
_aCustomer driven services management / _c Balachandran, S. |
250 | _a2nd ed. | ||
260 |
_aNew Delhi : _bResponse Book, _c2004. |
||
300 | _aXiii, 304p. | ||
520 | 0 | _aBusiness | |
556 | _a2011-11-15 | ||
650 | 1 | 7 |
_aCustomer service; Management _2Spines |
650 | 2 | 7 |
_aCustomer driven Management; Indian customer Service; Customer service _2Spines |
651 | 4 | _a | |
653 | 0 | 0 | _a |
999 |
_c4760 _d4760 |